FAQ

Common Questions about Vacation Rental Homes

Q. What are the Check-in and Check-out times?

A. Check-in time is 4:00 pm and the Check-out time is 10:00 am.  

Q. Which Credit Cards will Destin Comforts of NW Florida, Inc. accept?

A. Destin Comforts of NW Florida, Inc. accepts Visa, MasterCard, and Discover Card and American Express.

Q. What is the Schedule and Mailing Address for Payments?

A. First payment is due at the time of your reservation, this payment is for the amount of 50% of the total lease and can be paid by Credit Card or Debit Card. Final payment is due 60 days prior to arrival and can be paid by either Cashier's Check or Debit Card.

Q. Do you allow Student Groups?

A. We do not allow student groups under the age of 25, no chaperoned groups.

STUDENT GROUP RULES - NOT ALLOWED

Q. What is your Parking Policy?

A.  Rules for the Villages of Crystal Beach: Trailers, RV’s, golf carts, motorcycles, jets skis, scooters (RENTAL or owned) and other recreational vehicles are not permitted to ride or park anywhere inside the property. No parking on the street or your vehicle will be towed in order to make sure that emergency vehicles have proper access to the homes within the community.  There is a 3 car maximum for each home within the community; there are additional parking spaces located at the back gate, next to the mailbox area.

Parking Rules for Destiny East:  
A. Parking Permits must be displayed when parked inside Destiny East.
B. No parking on the street or in the clubhouse parking lot from 12 midnight to 5 AM.
C. No parking is permitted on the grass at any time of day (this includes golf carts).  
D. Parking over the sidewalk in driveways is only allowed from dark to 10 am the next morning.  During all other hours please leave please leave the sidewalk area of the driveway unobstructed.
E. No vehicle shall park across, or be allowed to remain upon the 4-foot wide sidewalk that crosses the driveway.
F. No jet skis, boats, trailers, motor homes or commercial vehicles are to be kept on the property unless parked in a closed garage. 
G. Only vehicles with proper registration and license are permitted on driveways or street.
H. Any vehicle that is trespassing and/or violates the parking regulations established by the Destiny East Declaration of Covenants, Conditions, Restrictions and Easements and the Destiny East Rules and Regulations are subject to being towed without notice at the owners expense. This includes overnight parking in the clubhouse parking lot.
I. Motorcycles, to include mopeds, are permitted for ingress and egress only. They are not permitted for recreational use on the property.
J. Golf carts must be street legal and driven by a licensed driver to leave the gates of Destiny East.  All golf cart operators must be over the age of 16 and have a valid state's driver's license.  This is required if stopped by security.
K. Please see Golf Cart Policy for Golf Cart Rules
L. No go-carts or motorized scooters are allowed in Destiny East.

Parking Policy for Additional Homes/Condos:
*Please check with property manager in reference to other homes/condos, some will have attached garages and others (condos) will have parking spaces available.

Q. Do you offer Travel Insurance?

A. Yes, we highly recommend getting Travel Insurance for your trip if you are concerned about your trip being affected by inclement weather during Hurricane Season. It is up to the guest to purchase this coverage for their trip. Should you so choose, you may purchase travel insurance at the time of your reservation for 6.95% of the total balance of your reservation.

**Please note that we do not refund rents/deposits lost due to canceled or shortened stays because of weather. Departures due to inclement weather do not warrant refund of rent or deposit. We do not offer any refunds for Hurricanes or Tropical Storms.

Q. Do you offer Damage Protection?

A. Yes, the following are the TERMS as defined by Destin Comforts of NW Florida, Inc. for Accidental Damage Protection : ($125 fee)
This Security Protection plan covers unintentional damages to the rental unit interior that occurs during your stay, provided they are disclosed to management prior to check-out. The policy will pay a maximum benefit of $1,500.00. Any damages that exceed $1,500.00 will be charged to the credit card on file. 

Q. Do your Homes Allow Pets?

A. Some of our vacation homes allow dogs only (with an additional $100 Pet Fee); some of our homes do not allow pets (due to owner's allergies, etc.). Please confirm, at the time of your reservation, whether or not your desired home allows pets and that your pet(s) meet the requirements set by the individual home owners.
 

Q. Are your Homes Wheelchair Accessible?

A. Most of our homes will have at least one bedroom and bathroom that are located on the first floor.  In regards to our condos, all of the buildings will have elevators in order to accommodate wheelchair access.  Please check each property page for floor plan description.